TERMS OF SERVICE

Last updated June 23, 2026

AGREEMENT TO OUR LEGAL TERMS

We are Dumke Ventures UG (haftungsbeschränkt) ("Company," "we," "us," "our"), a company registered in Germany at Ebersprung 2, 16321 Bernau, Germany.

We operate the mobile application Truvi (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

Truvi is a food and product scanner: you scan a product barcode and Truvi looks up the product and shows information about its ingredients and an at-a-glance assessment of how processed it is. Truvi provides general informational and educational insights only — it is not medical, nutritional, or dietary advice and is not a substitute for professional advice or for reading the product's own label.

You can contact us by phone at +49 33383 380112, by email at [email protected], or by mail to Dumke Ventures UG, Ebersprung 2, 16321 Bernau, Germany. Our full legal notice is available in our Impressum.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Dumke Ventures UG, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted. Nothing in this paragraph affects any mandatory rights you have under applicable consumer protection law, including any right to be notified of material changes.

The Services are intended for users who are at least 13 years of age. If you are located in the European Economic Area (EEA), you must be at least 16 years of age (or the age of digital consent in your country) to use the Services on your own behalf; if you are below that age, you may use the Services only with the verifiable consent and supervision of a parent or legal guardian who agrees to these Legal Terms on your behalf. All other users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. OUR SERVICES
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. USER REGISTRATION
  5. PURCHASES AND PAYMENT
  6. SUBSCRIPTIONS
  7. CANCELLATION AND REFUNDS
  8. PROHIBITED ACTIVITIES
  9. MOBILE APPLICATION LICENSE
  10. AI-GENERATED CONTENT
  11. PRIVACY
  12. TERM AND TERMINATION
  13. DISCLAIMER
  14. LIMITATION OF LIABILITY
  15. GOVERNING LAW AND DISPUTE RESOLUTION
  16. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Truvi lets you scan the barcode of a food or consumer product and returns information about that product, including its ingredients and an automated, at-a-glance assessment of how processed it is.

Truvi provides general informational and educational insights only. It is not medical, nutritional, or dietary advice, is not a substitute for professional advice or for reading a product's own label and packaging, and should not be relied upon to make health decisions. Product information may be incomplete, out of date, or inaccurate.

2. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws and applicable treaties in Germany, the European Union, and around the world.

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or use the Content to which you are properly granted access, solely for your personal, non-commercial use. Any content generated for you within the Services may be used for your own personal, non-commercial purposes.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration and other information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update it as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not under the age of 13, and you meet the age requirements set out above for your jurisdiction; (5) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PURCHASES AND PAYMENT

All purchases and subscriptions are processed through the Apple App Store or the Google Play Store, with subscription management facilitated by RevenueCat. We do not collect or store your full payment card details; payment is handled by Apple, Google, and their payment processors under their respective terms and privacy policies. By making a purchase, you agree to pay the prices displayed to you at the time of purchase, which are charged to your Apple App Store or Google Play account.

All purchases are subject to the terms of the applicable app store, which acts as the merchant of record. Prices and availability are subject to change.

6. SUBSCRIPTIONS

Billing and Renewal

The Services may be offered on a subscription basis. The price and billing period for each subscription are displayed to you on the purchase screen before you confirm your purchase. Payment is charged to your Apple App Store or Google Play account upon confirmation of purchase.

Your subscription automatically renews for the same period at the then-current price unless it is canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You consent to our (and the app store's) charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel.

Free Trials

If we offer a free trial, the length and terms of the trial are disclosed on the purchase screen. Unless you cancel before the end of the trial, the trial will automatically convert into a paid subscription at the price disclosed. Any unused portion of a free trial period is forfeited when you purchase a subscription.

Cancellation

You can cancel your subscription at any time through your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current paid period, and you will retain access until then. Deleting the App does not cancel your subscription. If you have any questions or are unsatisfied with our Services, please email us at [email protected].

7. CANCELLATION AND REFUNDS

Purchases are processed by Apple or Google, and refund requests are handled in accordance with their respective policies. To request a refund, please use the refund process of the Apple App Store or Google Play Store through which you made the purchase.

Your statutory right of withdrawal (EU/EEA consumers). If you are a consumer in the EU/EEA, you generally have a statutory right to withdraw from a distance contract within 14 days without giving reasons (§§ 312g, 355 of the German Civil Code (BGB)). However, for digital content and digital services, this right of withdrawal lapses where you have expressly requested that we begin performance before the end of the withdrawal period and you have acknowledged that you thereby lose your right of withdrawal (§ 356 (5) BGB). By purchasing and requesting immediate access to a subscription or digital content, you expressly consent to immediate performance and acknowledge that your statutory right of withdrawal lapses once performance has begun. Nothing in these Legal Terms limits any mandatory statutory rights you may have under applicable consumer protection law.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services.
  • Use the Services to harass, abuse, defame, or harm another person, or to generate content depicting a real, identifiable individual without their consent.
  • Use any information obtained from the Services to harass, abuse, or harm another person.
  • Use the Services in a manner inconsistent with any applicable laws or regulations, or to upload or transmit viruses, malware, or other harmful material.
  • Attempt to impersonate another user or person, or use the username of another user.
  • Reverse engineer, decompile, or disassemble any of the software comprising or in any way making up a part of the Services, except as expressly permitted by applicable law.
  • Use the Services as part of any effort to compete with us, or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

9. MOBILE APPLICATION LICENSE

Use License

If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with these Legal Terms. You shall not: (1) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App, except to the extent permitted by applicable law; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; or (4) use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended.

Apple and Android Devices

The following terms apply when you use the App obtained from either the Apple App Store or Google Play (each an "App Distributor") to access the Services: (1) the license granted to you for our App is limited to a non-transferable license to use the App on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the App as specified in these Legal Terms or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App; (4) you represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of these Legal Terms, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce these Legal Terms against you as a third-party beneficiary thereof.

10. AI-GENERATED CONTENT

Truvi uses automated processing, including artificial intelligence and algorithmic analysis, to interpret product ingredient lists and to generate a processing/health assessment or score.

These assessments are generated automatically for general information only. They can be inaccurate, incomplete, or unexpected, and they are not medical, nutritional, or dietary advice. Always read the product's own label and consult a qualified professional before making decisions about your health or diet.

11. PRIVACY

We care about data privacy and security. Please review our Privacy Policy: /privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Our full legal notice (Impressum) is available at /impressum.

12. TERM AND TERMINATION

These Legal Terms remain in full force and effect while you use the Services. Without limiting any other provision of these Legal Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason, including for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation.

You may terminate your use of the Services at any time by deleting your account. You can delete your account and the personal data associated with it directly in the App through your account settings, or by emailing us at [email protected]. Deleting the App alone does not delete your account or cancel any active subscription; please cancel subscriptions through your app store account settings as described in Section 6.

13. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. This Section does not exclude or limit any warranty or right that cannot be excluded or limited under applicable mandatory law, including statutory rights of consumers.

PRODUCT ASSESSMENTS, SCORES, AND ALL AUTOMATED OR AI-GENERATED CONTENT ARE PROVIDED FOR GENERAL INFORMATION ONLY, MAY BE INACCURATE OR INCOMPLETE, AND ARE NOT MEDICAL, NUTRITIONAL, OR DIETARY ADVICE.

14. LIMITATION OF LIABILITY

We are liable without limitation: (a) for damages arising from injury to life, body, or health caused by a negligent or intentional breach of duty by us; (b) for damages caused by our intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit); (c) for defects that we have fraudulently concealed (arglistig verschwiegene Mängel); (d) to the extent we have assumed a guarantee (Garantie); and (e) under the German Product Liability Act (Produkthaftungsgesetz) and any other mandatory statutory liability.

In the case of slight (ordinary) negligence, we are liable only for the breach of an essential contractual obligation (Kardinalpflicht) — that is, an obligation whose fulfillment is essential to the proper performance of the contract and on whose observance you may regularly rely. In that case, our liability is limited to the foreseeable damage typical for this type of contract. Any further liability for slight negligence is excluded.

In the case of loss of data, our liability for the effort of restoration is in any event limited to the amount that would have been incurred had you made regular and risk-appropriate backup copies of your data.

The above limitations and exclusions also apply in favor of our legal representatives, employees, and vicarious agents (Erfüllungsgehilfen). Nothing in this Section limits, and the above does not apply to: (i) any mandatory statutory liability, including under the German Product Liability Act and under data protection law (e.g., Article 82 GDPR); (ii) your statutory rights as a consumer; or (iii) your statutory rights and remedies in respect of defects or non-conformity of paid digital content or digital services under §§ 327 et seq. of the German Civil Code (BGB), which remain unaffected.

15. GOVERNING LAW AND DISPUTE RESOLUTION

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement under the law of the country in which you have your habitual residence.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of the German Consumer Dispute Resolution Act (VSBG).

16. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Dumke Ventures UG (haftungsbeschränkt)
Ebersprung 2
16321 Bernau
Germany
Phone: +49 33383 380112
[email protected]

Managing Director (Geschäftsführer): Tom Dumke · Registry Court: Amtsgericht Frankfurt (Oder) · Commercial Register: HRB 17796. See our full Impressum.